Goods ordered in error, surplus to requirements or unsuitable may be returned to us within 30 days of receipt. Goods will be refunded on the condition that they have not been used, fitted and are undamaged in the original packaging with fixings.

You will only be refunded your delivery cost if the return is as a result of our error (e.g. a faulty product, or incorrect shipment). If we agree to provide you with a refund we will credit your credit/debit card account within 30 days of receipt of the returned product.

You may cancel your order at any time prior to the order being dispatched.

If you have notified us of a problem with the goods, we will either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund you the amount paid for the goods in question.

Return Address:

BRASSWORKS LTD
52-56 Standard Road
Park Royal London
England NW10 6EU