Delivery Charges
Orders under £75 - Delivery will be charged at £5.80 exc. VAT and is made via DPD. (*UK mainland addresses only)
Orders over £75 - Delivery is FREE and is made via DPD. (*UK mainland addresses only)
UK mainland addresses excludes Scottish Highlands & Islands, Isle of Man, Northern Ireland, Scilly Isles (zones C & D, see the image below) which are all charged at £20.

Delivery Times*
We carry stock of a lot of our products, and these are dispatched either the same day or the following day. However, at Brassworks we offer a huge range of products and due to this we cannot always stock every product, in the case where the product is not in stock we will source it from the supplier and we will aim to delivery it within the advised delivery time, please contact us if you require the item urgently.
If your order contains a range of items, the order will be dispatched together in one consignment. The dispatch date will be based on the item with the longest lead time. You can place the orders separately if you wish to do so.
We dispatch orders on weekdays only, excluding bank holidays. If you have placed your order online, you will receive an email confirming your order. When the order is dispatched, you will receive another email confirming dispatch of your item.
The delivery charge comprises of any admin costs associated with the packaging and dispatch of your order.
If you wish you can leave special delivery instructions when you go through the checkout process. If you have provided us with a mobile telephone number, our couriers will contact you prior to delivery to advise you of an estimated delivery time. If you do not leave any special instructions and you are out when the courier arrives, they will leave a card with instructions on how to arrange redelivery or how to collect in person.

Deliveries by our couriers are covered by our insurance but only until the consignee has signed for them on delivery. Please carefully check the package for damage, tampering or shortages before signing the consignment. We cannot accept responsibility for damage or loss in transit if you have signed for the goods.

PLEASE NOTE - We recommend that you delay booking any tradesmen to complete work that is dependent on our delivery until you have received and checked the products. Issues with delivery can occasionally occur and Brassworks cannot be held responsible for any indirect or consequential loss caused by a failed delivery.

Delivery Information
Below is the information in regards to the delivery times we offer for all of our products:
In stock same day dispatch order before 1:30pm
We aim to dispatch this item on the same day if the order is placed before 1:30pm

PLEASE NOTE IF YOU REQUIRE AN ITEM URGENTLY PLEASE CONTACT US SO WE MAY ADVISE YOU ACCORDINGLY

1 to 2 days delivery
We aim to dispatch this item within 2 working days
2 to 3 days delivery
We aim to dispatch this item within 3 working days
3 to 5 days delivery
We aim to dispatch this item within 5 working days
7 to 10 days delivery
We aim to dispatch this item within 10 working days
2 to 3 weeks delivery
We aim to dispatch this item within 3 weeks
3 to 4 weeks delivery
We aim to dispatch this item within 4 weeks
4 to 5 weeks delivery
We aim to dispatch this item within 5 weeks
6 to 8 weeks delivery
We aim to dispatch this item within 8 weeks
Workshop Product 3 to 5 days delivery
This is an item which is made in the workshop, with a lead time of 5 working days, we aim to dispatch this item within 5 working days

PLEASE NOTE: if your order contains a mix of products with different delivery timings, they will be dispatched together in one consignment. The dispatch date will be determined by the item which has the longest delivery schedule. If you require part of the order earlier we advise you to place multiple orders
Note: There maybe a slight delay on some of the deliveries as DPD contend with the current Royal Mail strikes and the influx of orders.

*Shipping times are estimates and are not guaranteed. If you need something on a specific day please call us and we will let you know an estimated arrival date.

Unsuccessful Delivery
If we have dispatched your order and we are unable to deliver the parcel the delivery driver will leave a card explaining how and when you can arrange to collect your items. Please arrange to do this as soon as you can to avoid your parcel being returned to Brassworks. The delivery charges will be deducted from your refund. PLEASE NOTE DUE TO COVID-19 there may be some disruptions to the normal delivery and postal services. This is beyond our control, thank you for your patience.

Postal Map